The Apten platform

AI agents that improve themselves, with your team in control

Build, test and measure every conversation. Apten finds what to improve and brings you the change to approve.

Product views use sample data.

Conversations

Text, call and email in one conversation

Every channel lands on the same timeline, so the agent and your team always know what was said.

SMS, RCS, voice, email, webchat, call summaries, transcripts, recordings

Voice

A voice agent that knows when to hand off

Pick a voice and set how it handles voicemail. When a student wants a person, your rep gets a brief before they join.

AI voice, voicemail, warm and cold transfers, fallback numbers, local presence, call recordings

Knowledge

Teach it from what you already have

Upload files or connect your sources. Each profile uses only the knowledge you give it.

File uploads, web pages, Google Drive, Salesforce, SharePoint, auto-sync, folders

Build

Describe the change. Watch the flow build itself.

Flow Studio drafts it, tests it against your saved conversations, and waits for you to deploy.

Agent profiles, follow-up schedules, flow charts, Flow Studio

Test

Know what works before you roll it out

Rewind any test conversation, then split new leads across versions and compare the results.

Test conversations, saved tests, profile variants, Compare profiles

Analyze

Ask your data anything

Follow every lead from first contact to transfer, or ask Tux what changed and why.

Full-funnel reporting, response timing, saved views, Tux AI analyst

Improve

Every week, your agent comes back with a better plan

Apten analyzes its own conversations, scores what's working and proposes the change, with the evidence. You approve what ships.

Follow-up recommendations, unanswered questions, objection insights

Connect

Runs on the systems you already use

When a CRM record changes, Apten can find the lead, switch its profile and send the next message.

Automations, CRM sync, calendar booking, webhooks, API keys

SalesforceHubSpotMicrosoft Dynamics 365CloseGoogle CalendarSharePoint
Control

Built for teams that can't get this wrong

Guardrails rewrite what breaks your rules, and your own systems can stop a message before it sends.

Guardrails, state contact rules, external compliance checks, per-channel opt-outs

SOC 2 Type II
Audit completed
Encrypted
At rest and in transit
And the rest

The details your team will ask about

The everyday tools that keep a large admissions team running.

Tags
Tag leads from conditions the AI evaluates.
Call Dispositions
Classify every completed call.
Custom Notifications
Email your team when the AI detects a condition.
Weekly Reports
Key metrics and trends, emailed to your team.
Lead Management
Work leads by hand or run bulk actions from a CSV.
Export
Filter leads and export a CSV, with transcripts.
Developer Portal
API keys and webhooks for lead events.
Webchat
Put the same agent on your website.

See it on your conversations

We'll walk you through it in 20 minutes.