Insights & Resources
Expert perspectives on the future of AI, enterprise sales automation, and customer engagement.
Why AI Follow-Ups Are the Missing Piece in Your CRM Strategy
AI-powered follow-ups bridge the gap in CRM strategies by ensuring instant, personalized, and consistent outreach that turns more leads into customers.
AI Voice Agents vs Robocalls: Why Prospects Actually Listen
AI voice agents are transforming outbound calls by replacing ignored robocalls with natural, two-way conversations that boost engagement, ensure compliance, and drive higher conversions. Discover why prospects actually listen—and why enterprises are making the switch.
Conversational AI for Customer Engagement: How Enterprises Are Transforming the Customer Experience
Conversational AI for customer engagement helps businesses deliver instant, personalized interactions at scale. See how enterprises are using AI to win.
AI Voicemails: The Secret to More Callbacks, Better Follow-Up, and Scalable Conversations
With Apten’s new AI voicemail feature, sales teams can leave smart, personalized messages at scale — boosting callback rates and keeping the conversation alive even when leads don’t pick up.
The Ultimate Guide to Outbound Voice AI: Calls That Actually Convert
How outbound voice AI works, why it outperforms traditional dialing, and how to set it up for better conversions, faster follow-up, and scalable outreach.
AI Dialers vs Human Reps: What’s Faster, Cheaper, and More Scalable?
This post compares AI dialers and human sales reps across speed, cost, scalability, and compliance — and explains why the most effective enterprise teams are using both to maximize lead conversion.
AI Text Messaging: The Future of Customer Engagement in 2025
How AI-powered SMS works, its benefits over traditional text marketing, real-world use cases, and why it's a game-changer for lead response and conversion.
A2P 10DLC Compliance in 2025: What B2C Companies Need to Know
Complete guide to getting and staying A2P 10DLC complaint in 2025.
Personalized SMS Marketing: How to Send Texts That Actually Convert
A complete guide to personalized SMS marketing.
Local Presence Dialing: Now Available in Apten Voice
Local presence dialing allows your AI-powered outbound calls to automatically show a local area code that matches your lead’s geographic region.
Best AI Tools for Outbound Sales Teams (SMS, Voice & Email)
In this post, we break down the best AI tools for outbound sales teams looking to boost connect rates, qualify more leads, and close deals faster using automation.
Omnichannel AI for Sales: How SMS and Voice Agents Are Transforming Customer Engagement
Learn how Apten's omnichannel AI agents (SMS, Voice, and Email) are transforming customer engagement.
How to Connect an AI SMS Bot to Salesforce
How to automate your SMS conversations with AI in Salesforce.
Top 5 Ways to Improve Call Connect and Pickup Rates
Here are the top five proven methods to enhance your call pickup rates and overall call center performance.
Why Speed-to-Lead Still Matters in 2025 — And How AI Agents Are Changing the Game
Speed-to-lead remains the #1 driver of conversions in 2025—this post explains why, where most teams fall short, and how Apten’s AI agents solve the problem with instant, compliant SMS and voice outreach.
How AI SMS & Voice Agents Improve ROAS
Explore how AI SMS and voice agents enhance ad performance by boosting engagement, automating responses, and personalizing customer communication.
Enterprise SMS Integration: Common Questions Answered
Learn how to effectively integrate SMS into your business for reliable messaging, enhanced customer interaction, and streamlined processes.
AI Sales/Marketing Agents for B2C
Everything we've learned in the last year building custom AI sales/marketing agents for mid-market/enterprise B2C services companies (insurance, home services, financial services, education, healthcare, etc)
5 Best Practices for Automated SMS Lead Qualification
Explore effective strategies for automated SMS lead qualification to enhance engagement and streamline your sales process.
ROI Guide: Implementing AI SMS for Sales Teams
Learn how AI SMS can enhance sales team productivity, boost engagement, and drive better ROI through personalization and automation.
Lead Revival Strategy: Using AI SMS to Re-engage Prospects
Learn how AI SMS can personalize communication, automate follow-ups, and boost engagement rates to revive dormant leads effectively.
How AI SMS Introduces Personalization At Scale
Learn how AI enhances SMS marketing by personalizing messages at scale, boosting engagement, and optimizing campaigns in real-time.
Traditional SMS Automation VS AI SMS
Explore the advantages of AI SMS over traditional systems, including enhanced personalization, efficiency, and scalability for better customer engagement.
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